Recent Posts

Our Experts Are Available 24/7 To Restore Your Los Angeles Home

8/22/2019 (Permalink)

Water stain on exterior wall near window. We have the state-of-the-art equipment necessary to restore your home after water damage strikes.

Water Damage West Los Angeles Hidden Water Leak

Sometimes water leaks can go unnoticed for a few days or even longer. This is what occurred for one homeowner. The owner has a water faucet over the cooktop. The water pipe runs behind the wall and under the cupboards. The leak occurred at an elbow joint inside the wall. The water collected in the wall and under the cupboards until it finally seeped onto the floor. By this time, there was water flowing all over the kitchen.

The client called SERVPRO for help in West Los Angeles about this water damage situation. We asked the owner first to turn off the main water valve to shut the water off to the home. This action stopped further water leaking into the home. We arrived at the customer's home and immediately vacuumed up all of the excess water in the kitchen from the tile surface. The water had not spread beyond the kitchen onto the hardwood floors.

The next step was to assess how much water damage there was to the cupboards. Also, the floor underneath as well as fix the actual leak. The client was concerned that her brand-new kitchen, which cost thousands of dollars to upgrade, was going to be torn apart. The leak occurred somewhere in the wall that separated the kitchen from the dining room. With the customer's permission, we cut a hole in the drywall on the dining room side of the wall to better assess the situation.

Our technicians observed the source of the leak as soon as the wall was opened. Of course, more water had puddled on the floor and the cavity in the wall. A plumber was called in to repair the leak, and SERVPRO vacuumed up the remaining water. Since the area was still quite wet, we left the hole in the wall open for several days and placed a high-volume fan to blow air into the area. After checking with a moisture meter, we were able to complete repairs and restore the wall to its original condition. The client was delighted and relieved.

Call SERVPRO of Santa Monica / Venice Beach at (310) 395-9050 for 24/7 service. We serve Marina Del Rey, Ocean Park, and surrounding areas. We're Faster To Any Size Disaster. We take the customers concerns seriously.

See more about West Los Angeles.

We Can Save Your Pet Grooming Salon In Santa Monica After A Flood

8/2/2019 (Permalink)

Call SERVPRO of Santa Monica / Venice Beach at (310) 395-9050 when your small business needs help with flood damage from any source.

Cleaning Up Your Flood-Damaged Pet Grooming Salon In Santa Monica

Regardless of your pet salon's location in Santa Monica, flooding can happen because of sewer problems, too. Shampooing pets washes a lot of fur, along with suds and water, down your facility's drains. While most fur is rather short, neighboring businesses that let hot cooking or frying grease pass through their pipes can cause clogs farther into the city's system. This can eventually cause back-ups into area businesses, including yours.

Seeing the floors in your Santa Monica covered in flooded sewage from a backed-up drain means lost appointments. If this happens during closed hours, the amount of water can cover your entire floor, just like a flood. SERVPRO technicians can extract the water, clean the area, and work on drying everything out, preventing your calendar from experiencing any unnecessary changes. We work as fast as possible, so you and your groomers can get back to normal operations.

Part of the services SERVPRO offers our community comes from our building services team. When flooding happens from backed-up drains, our expertise in plumbing helps prevent future incidents. Clearing the drains while our mitigation team works on mitigating your salon eliminates the need to call a separate plumbing service, reducing the amount of money and time involved in restoring everything.

As soon as we finish extracting the water and removing any solid or semi-solid muck from your floors, we get started on eliminating ruined carpets. We also pull up, cutaway, bag appropriately, and dispose of the padding underneath. We rinse the subfloor, if needed, and apply disinfectant with a sprayer or misting machine. When floors consist of tile or other non-carpeted types, we skip straight to rinsing the floor and disinfecting it.

Although the mess might have remained in a small portion of your salon, the odors can persist. They can also affect other rooms, either through open doors or the ventilation system. We use strong but pleasant gels to mask unpleasant odors while other methods work at killing the source of the odors. Depending on the situation, we might use hydroxyl generating machines or thermal foggers to attack odor-causing molecules.

When we finish, you can trust that your pet grooming salon's restoration is complete, including now-cleared drains and eradication of odors that might upset your clients. Call SERVPRO of Santa Monica / Venice Beach at (310) 395-9050 when your small business in West Los Angeles, Marina Del Rey, or Ocean Park needs help with flood damage from any source.

For more about Santa Monica click here.

Are Floods Threatening Santa Monica Colleges?

7/22/2019 (Permalink)

Keep your college campuses in the business of learning. Call SERVPRO to quickly remediate flood damage.

Guidelines on Managing Commercial Flood Damage in a Santa Monica College

Powerful storms accompanied by damaging winds, heavy rainfall, and localized stream flooding can wreak havoc in an educational institution. Flooding can cause structural and nonstructural building damage, site corrosion, and the impairment of mechanical equipment and utilities. It can also lead to health threats from contaminated water and temporary closure of the campus.

After flood damage to a Santa Monica college, the campus grounds could be subject to scour and erosion with possible loss of soil and destruction to paved areas. Vast amounts of sediment and debris could accumulate on the site. Water can also ruin drywall, plaster, tile, and insulation. It may also cause metal corrosion, wood decay, and mold infestation in several buildings. The metal components of electrical equipment can also corrode. Floodwater can also damage ductwork and expensive heating and cooling equipment.

Recovery efforts after flood damage focus on restoring the infrastructure of the college and returning to normal operations quickly. However, it is vital to put safety first as recovery efforts begin. College students and staff should not get back to the affected classrooms and offices until we access the facilities for water damage. Only emergency service responders and critical personnel should access the flood-damaged buildings. It is also crucial for the management team of the institution to document the destruction carefully for insurance claims purposes.

Beginning the water removal and damage cleanup quickly is vital to a swift recovery. Saving time is critical, but you need to give careful attention to the proper cleanup and drying out the affected buildings. You can benefit from calling in SERVPRO franchise professionals to assist with the recovery. We can extract the standing water, dry the damp materials and surfaces, and protect essential equipment. We can also sanitize the areas that floodwaters entered using antimicrobial products. 

We have state-of-the-art equipment to handle the needs of several affected buildings like truck-mounted and portable pumps. Our technicians use submersible pumps if the water standing in a building is more than 2 inches deep. Our crew also uses industrial-grade air movers and dehumidifiers to eliminate moisture from a building.

Our Applied Structural Drying Technicians (ASDs) also monitor the drying process to ensure that the buildings are drying properly and to expectation. We use moisture detection equipment like moisture sensors and meters to provide specific assessment and results we can track. This figure tells us how damp a surface is in a number format. Our SERVPRO technicians monitor the specific humidity of the air in the building and the air coming out from dehumidifiers. The specific humidity is the actual amount of moisture in the air, and it should decrease as the structure dries.  We remove our equipment when the numbers indicate that drying is complete.

An adequately managed flood damage restoration process can deal with the aftermath of flooding in a learning institution to make it seem “Like it never even happened.” Contact SERVPRO of Santa Monica / Venice Beach at (310) 395-9050 for help.

More about Santa Monia.

We Help You Get Back To Business After A Flood Disaster In Santa Monica

7/20/2019 (Permalink)

Call our SERVPRO experts for a commercial cleaning job in Santa Monica. We have the expertise and equipment necessary.

Professional Flood Damage Restoration In Santa Monica

With an ocean making up our entire western border, Santa Monica residents can be vulnerable to flooding with every storm that rolls up the coast. Restoring homes after such a water intrusion requires a trained team of professionals prepared to remove water quickly, and then clean and dry the home.

Since flood damage to Santa Monica comes from an outside source, it contains sand, dirt, and dozens of other contaminants. It is considered ‘black water,’ and SERVPRO uses several specialists like Applied Microbial Remediation Technicians (AMRTs) and Applied Structural Drying Technicians (ASDs) to remove the health hazard while also drying the home for occupation.

With clean water, our initial action is to bring in pumps and extractors to draw water out of a home. In these cases, an AMRT goes in first and sprays the surface of the water and nearby property with a cleaning agent that contains an anti-microbial or anti-bacterial chemical.
Now, other SERVPRO team members draw out the water. Since the water is still contaminated, removal specialists pump it directly into the nearest sewer access point. If one is not available, the equipment operators pump it into a tank or tank truck for eventual delivery to a water treatment plant.

With the majority of the water now gone, AMRTs begin cleaning every surface affected by the flood damage. Where needed, they remove furniture outside or to another area for more intensive cleaning they cannot perform in the home. Examples include upholstered chairs or curtains that may need immersion into a tank of cleaning agent to return them to a clean, usable condition again.

After cleaning the interior of the home, there is often water still trapped in building materials and behind walls. ASDs carefully remove material too soaked for restoration and then use a combination of fans and air movers to draw out damp air and use carefully directed warm, dry air to force out surface water and moisture trapped in wood such as wall framing. Where needed, they, or an AMRT, spray the area with a cleaning agent one final time to make certain the home is safe again.

For SERVPRO of Santa Monica / Venice Beach, our goal is to help every resident return to their home as quickly as it is safe. If you live here, or in West Los Angeles, Ocean Park, or Marina Del Rey, call us at (310) 395-9050 to begin the restoration process.

See more about Santa Monica.

Satisfied Santa Monica Property Owners with SERVPRO Restoration Solutions

7/1/2019 (Permalink)

SERVPRO Says All Santa Monica Households Should Have a Fire Extinguisher Handy--Then Call Us for Restoration

Experience and Compassion are Why SERVPRO Earns High Marks from Santa Monica Customers

Suffering a water, fire, mold, or storm disaster can be a low point in the lives of our Santa Monica customers. No one can prepare for the upheaval, worry, cost, and feelings of helplessness that follow a significant loss after an accident or emergency puts your property in harm's way. Working with a reliable mitigation and remediation company goes a long way toward reducing the stress stricken homeowners endure.

Water Damage 

The need for Santa Monica water removal arrives at the most inconvenient times. A phone call takes you away from a filling sink that overflows down the hall to the stairs. The grumbling water heater finally gives up the ghost -- and 50 gallons of sediment-filled liquid fills your utility room while you are at work. Automatic sprinkler systems seem like a time and money saver until they malfunction and run all night and seep mucky water through cracks in your foundation.

When you call SERVPRO for water extraction, do it with the assurance that we have your back. Providing premium water damage management is one of the foundations of our company’s mission, and we strive to exceed your expectations when we take on your project. Expect a speedy response to your call because we know the longer water has to soak into the structural components and contents of your home the more damage that results.

Each water removal job SERVPRO undertakes has a customized workflow developed in response to the individual circumstances at the customer’s residence. We arrive with an Institute of Inspection, Cleaning and Reconstruction Certification (IICRC)- crew, certified in multiple specialties to deliver restoration best practices across every task we complete. Powerful, commercial-grade pumps and water extractors are at the ready in our well-stock vehicles. To finish the remediation, the same vehicles hold the air movers, heaters, and dehumidifiers that bring moisture levels in building materials back to normal readings.

Fire Damage 

When an overturned pot or unattended candle causes fire damage in Santa Monica that has the potential to race throughout all spaces in your home, your priority is the safety of loved ones and pets. Returning to your house after the firefighters release the property can be a total upending of your expectations of comfort and enjoyment in what was your safe place. Surfaces, furnishings, and personal effects are almost unrecognizable, and you and your family suffer from feelings of despair and enormous loss.

Our SERVPRO family grieves with yours because the first viewing of fire devastation never grows old. Without missing a beat, however, our experienced crew chief begins assessing the situation and mapping out a plan to make sooty, wet chaos “Like it never even happened.” Each crew member jumps to assigned tasks, all the tools, products, and equipment needed with us and ready to battle back.

The tasks common to fire damage mitigation and remediation as performed by our SERVPRO team include the following:

  • Water containment, removal, and disposal following local regulations
  • Burned debris assessment and removal
  • Deep cleaning of charred surfaces with an emphasis on restoring stable surfaces if possible
  • Evaluation of soot characteristics on different surfaces and spaces
  • Ashy soot from hot-burning paper and wood
  • Thick, dark soot that sticks to surfaces from electrical fires and slow smoldering fabrics and padding
  • Protein-based soot from food and grease that adheres like a varnish
  • Matching of the varying soots to appropriate cleaning products, tools, and techniques
  • Loose, ashy soot -- cleared with dry sponges, brushed and HEPA-filtered vacuums
  • Sticky, thickly deposited soot -- cleaning products with wetting agents and surfactants to loosen the bond and agitation to clear the soot away
  • Protein-based soot -- abrasive tools or cleaning products to dislodge and solvents in challenging applications
  • Deodorization after cleaning completes, including the use of special equipment like thermal foggers, hydroxyl generators, and ozone machines

Mold Remediation

Mold remediation in Santa Monica reflects the reputable restoration industry’s best practices. Mold spores can never be eliminated, and any company that promises to achieve zero mold spore levels is suspect. Our goal is to remove current mold infestations, use appropriate products to minimize the return of mold colonies and work with our customers to find the sources of moisture responsible for mold growth and arrange for necessary repairs.

SERVPRO crews use a protocol developed by the Environmental Protection Agency (EPA) to locate, contain, and remove mold and materials it infiltrated. The workspace is partitioned off with durable barriers to prevent the spread of moldy material. We create a seal using negative pressure air scrubbing technology, venting the contaminated atmosphere in the moldy space through filters and then to the outside. Remediators wear personal protective equipment (PPE) for safety and to avoid tracking moldy residues through your home.

Mold responds well to mechanical removal -- scrapers and brushes. We vacuum after removal to get all particles using HEPA-filtered machines. Porous material can regain functionality after innovative techniques like soda blasting that deactivates and removes hyphae from structural components. After the visible is cleared EPA-registered antimicrobials treat surfaces. Antimicrobial paint-like sealants also might be appropriate to prepare surfaces for restoration.

Storm Damage

Flooding, roofing and siding fails, and broken windows and doors are all on the menu when Santa Monica residents experience storm damage. Heavy rains, winds, and storm surge are the enemy, but our crews are ready to stand with you against the unwanted invasion.

Adding additional destructive elements to storm-related flooding along a coastline are the dissolved minerals and salts contained in a storm surge. As SERVPRO responds to your home’s need for water removal and drying, we also evaluate the necessity of fresh water flushing to prevent defibration of wood and other cellulose-based building materials.

We also provide pre-storm water-related mitigation services when faced with diminished integrity of your home. SERVPRO offers board up and tarping when your roof, windows, siding, and other exterior elements suffer damage. In the aftermath of a severe storm, it is comforting to know that our team, from owners and managers to technicians and office specialists, are dedicated to customer needs and satisfaction. Caring, compassion, and security are guiding principles we follow at this challenging time in your life.

Feel confident that SERVPRO of Santa Monica / Venice Beach is on your team as we guide you from catastrophic conditions to “Like it never even happened.” Call for backup at (310) 395-9050.

The World Famous Pier

Why Fast Remediation is Necessary for Flood Damage in Santa Monica

6/26/2019 (Permalink)

SERVPRO of Santa Monica / Venice Beach is available 24/7 for all of your water damage emergencies.

The Fast Response Santa Monica Owners Should Have After Flooding 

A professional team of restoration specialists can do a lot for your Santa Monica home or business during and after flooding, but many wait until some time after the storms have ended before reaching out to the professionals that their home needs. With many houses often becoming affected when flooding occurs, it may put your property on a timetable to secure reputable restoration. We have a 24/7 response to flooding emergencies, and we can work to provide effective mitigation solutions within a short period. 

It is vital to react quickly when the disaster begins to protect your home from the hazardous conditions that could result from flood damage in Santa Monica residences. While flooding can often prove unpredictable and challenging to prevent, it is essential to reach out to our SERVPRO team at the first sign of an emergency. We have a capable mitigation team that can work to reduce the spread of these damages throughout the property when we can get notified of a disaster as promptly as possible. 

One of the advantages of reaching out to SERVPRO immediately when disasters begin is that you can get the full measure of our storm relief team, including our licensed contracting specialists. These individuals can help to allow mitigation to get started successfully by providing board up and tarping services to eliminate further penetration of floodwater into the property. Additionally, these same professionals can help with portable power solutions if the storm has compromised the electricity in your home. 

Another advantage of choosing our professionals to help you through this traumatic experience is the training and education that each of our technicians brings to the table. We have a full roster of certified technicians accredited in Water Restoration (WRT), Applied Structural Drying (ASD), biohazard cleaning, and Applied Microbial Remediation (AMRT) through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) 

Storms can quickly present flooding disasters given the right circumstances. Give your house the advantages of our experienced and fast responding SERVPRO of Santa Monica / Venice Beach professionals. We can be reached 24/7 by calling (310) 395-9050. 

More about Santa Monica.

How to Remove the Smoke Odor From Your Fire Damaged Santa Monica Business

6/17/2019 (Permalink)

Your business relies on foot traffic and fire damage can grind the traffic to a halt! Call SERVPRO to restore your fire damaged business quickly.

Smoke Odor and Commercial Fire Damage in Santa Monica Property

Fire damage brings several problems when it occurs in a commercial property. Even small scale fires can leave significant odors and damage that prevent a business from being open to the public for safety and health reasons. 

When SERVPRO works on commercial fire damage in Santa Monica properties, we take into consideration that every moment the business remains closed during mitigation equates to revenue loss. Therefore we streamline the process as much as possible to get the company back to normal operations as quickly as possible. 

We extract the water used to extinguish the fire to inhibit any further damages to building materials and contents from extended exposure to excessive moisture. We scope the premises using our moisture detection equipment to determine if we removed all of the water, so secondary issues such as mold are not an issue later. SERVPRO technicians remove charred building materials and items too damaged for restoration from the property as they only contribute to the strong odors. 

After drying, we address the surfaces damaged by smoke with dry cleaning sponges first to pick up soot and then wet cleaning with our professionally formulated solutions to remove stubborn, sticky residues. We test before we clean to ensure we use the correct methods for the type of residue that requires remediation. 

No one wants to frequent a business that smells like smoke, and SERVPRO employees hold certifications in Odor Control. We have numerous types of equipment specially designed to attack fire odors at the molecular level. 

One of the most effective methods is thermal fogging. Since hot air expands during a fire and drives odor-causing soot particles deeply into cracks and crevices, thermal fogging delivers an odor neutralizing fog that reaches those particles and eradicates them, leaving the property without reminders of the fire and the business ready to reopen. 

Contact SERVPRO of Santa Monica / Venice Beach at (310) 395-9050 when you need cleanup and restoration of commercial fire damage for your property. Our certified technicians work quickly to limit the loss and make the damage to your property "Like it never even happened."

Read more about Santa Monica.

Three Reasons Bathrooms in Marina Del Rey are the Source of Water Damage

6/7/2019 (Permalink)

Bathrooms are common places for water damage to originate. SERVPRO of Santa Monica / Venice Beach is always on call to dry your home.

How Marina Del Rey Homes See Water Damage to Their Bathrooms

Water damage can happen anywhere in your home but is most likely to pop up in two places: the kitchen, and the bathroom. Of these two spots, a majority of our work happens in the bathroom, because there are both more bathrooms in most local homes and more ways that the room can sustain damage. Even with tile floors and adequate ventilation, you might still someday have to contend with water damage severe enough to warrant a call to SERVPRO. Here are a few ways that might happen.

Burst Pipes or Faucets

The most unexpected way that water damage can happen to a Marina Del Rey home's bathroom is through a burst or pipe or faucet somewhere in the room. Whether through external damage or spontaneous malfunctions, these issues are uncommon but disastrous sources of damage we see throughout the year. Should one of these situations arise in your home, make sure to call for help as soon as possible from SERVPRO through our 24/7 phone lines or the Emergency Ready Profile app. The sooner we can arrive to start mitigating damage, the less costly any resulting repairs and restorations should be.

Constant Humidity

Having extra humidity in a bathroom is to be expected, but without any ventilation or ways for that moisture to escape, you may start to see signs of home damage related to condensed moisture in the room. Humidity can wear down finishes and paints in the room and can lead to potential mold infestations. Make sure to ventilate the bathroom after taking a hot shower, and you should be able to prevent these damages from happening.

Pipe Leaks

Faucets and shower heads in your bathroom probably have drains beneath them to catch any leaking water, but the pipes behind your walls and below countertops may not be as well-protected. Most leaks are easy to seal up and repair but can cause permanent damage over time that requires the help of a professional restoration company like SERVPRO to reverse.

At SERVPRO of Santa Monica / Venice Beach, We're Faster To Any Size Disaster to ensure that your home receives the fastest and best treatment possible for any water damage issue you may face. Call us at (310) 395-9050.

Read more about Marina Del Rey here.

How Contents in Your Santa Monica Beach Could Become Fuel for a Fire

5/29/2019 (Permalink)

What's in your garage? Typical garages contain fuel sources for fires.

Fire Damage Cleanup in the Garage of Your Santa Monica Home

The kitchen is the most common room in homes in Santa Monica for fires to start, but garages run a close second. You store your cars in your garage, and many people also like to use their garage for working on them or other projects. Storing gas, oil, or other flammable materials in this enclosed place is typical. Homeowners also use garages for storage, adding clutter to the area which becomes fuel for fires.

As with any fire damage, the best thing is a good offense or being proactive to try and make your garage safe from the threat of fire. However, when a fire does break out in your Santa Monica home, you need the assistance of a professional remediation company such as SERVPRO to help you clean up the mess. With our expertise and experience, we can have your garage restored to make it appear as if nothing ever happened.  

One thing to do to prevent a fire in your garage is to keep it clear of clutter. It is not only safer when you are walking around the garage, but it also lessens the chance of a fire spreading in case of a sudden spark.  

Keeping flammable liquids stored in small amounts and away from any heat sources is essential as well. Propane tanks should be stored outside, as they are sturdy and equipped for sitting outdoors.  

When cleaning the affected area after a fire, SERVPRO techs need to take safety precautions when using any disinfecting, cleaning, or deodorizing product. Chemical residues can bother some people more than others, so before using them, we listen to any comments from you, the customer, on concerns about chemical usage and odors.

We always protect your safety while we apply cleaning products and ensure that you and your family are not in the area while we are applying disinfectants and deodorizers. We adequately vent the area and give the products time to dry before we have you enter back into the garage.  

SERVPRO of Santa Monica/Venice Beach is always available to help you restore your garage in your home in Ocean Park, Venice Beach, or Marina Del Rey after a fire. When you call us at (310) 395-9050, we can be at your home fast to clean and disinfect it, while keeping everyone’s safety in mind as we work.

Read more about Santa Monica State Beach here.

Your Santa Monica Commercial Property Can Be Restored To Pre-Damage Condition After A Water Damage Disaster

5/14/2019 (Permalink)

SERVPRO of Santa Monica / Venice Beach is available for commercial water removal 24/7.

No Stressing Over Commercial Water Removal In Santa Monica

A spa is a place to relax and rejuvenate, not stress out over commercial water damage. However, professional mitigation is vital, or there can be secondary issues that directly affect the business such as mold or foul odors.

When a commercial water removal need happened at a Santa Monica luxury spa, the owner was out of town. A water supply line to a washing machine the staff used to launder guests’ robes used at the resort broke and a good deal of water spilled before the water was shut off.

The spa owner had previously downloaded our free Emergency READY Profile app. This handy app allows both home and commercial property owners to create an emergency READY profile (ERP) that includes essential information such as shut-off valve locations, priority areas for mitigation if damage occurs along with details about the property and priority contact information. One touch on the app sent our emergency response teams the necessary information to begin mitigation efforts on the property. Call us for a free consultation.

The area of the spa where the line break occurred had a designation as a priority cleanup area in the ERP, and our technicians extracted that water using portable pumps for speed and efficiency. Once we completed the visible water removal, we scoped the room to determine if water migrated to any other areas of the property. Both probes and thermal imaging found no additional water loss issues thanks to fast action by the property owner in beginning professional cleanup efforts.

After drying the area, our technicians cleaned all affected surfaces with our professional cleaning formulas and disinfectants.  We know the aesthetic plays a large part in the perception of a spa; it needs to look relaxing and clean as well as a pleasing scent. After completion of the remediation of the water loss, SERVPRO technicians consulted with the property owner and gave her a detailed explanation of the repair on the supply line that needed to be completed to restore the spa to preloss condition.

SERVPRO of Santa Monica / Venice Beach is available for commercial water removal 24/7. Our team of emergency response technicians can begin mitigation for your water loss in your commercial property by calling (310) 395-9050 and make it “Like it never even happened.”

Click here for more about Santa Monica.