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Fire & Water - Cleanup & Restoration

What Do I Do After a Pipe Break?

11/7/2022 (Permalink)

two green vans parked in front of a home When your property experiences a water damage disaster, you need to call our crew!

What Do To When a Pipe Bursts

Pipes break all the time, and they're not always a big deal. But when they are, it's important to know what to do quickly, and whom you should call. That's where we come in. SERVPRO of Santa Monica/Venice Beach is a local family-runs a business that has been helping residents just like you for many years. We know how much your home means to you and we want to help minimize your water damage as quickly as possible so we can get back to normal life again! Here are some common questions and tips related to what to do when a pipe bursts in your home or business. 

What is the most important thing to do after a pipe break?

If you have a pipe break, the most important thing to do is shut off the water supply. It may not be obvious where your main water line is located, but if you can't find it or need more information about shutting it off, call a professional.

Once you've done that, keep everyone out of the area and don't touch anything—it's always best to let professionals handle any potential hazards caused by flooding. In some cases (particularly when there are electrical wires involved), even using your phone could pose an additional risk because they emit radio waves that could cause sparking or short circuits in electrical equipment. It’s always better to be safe than sorry!

Shut Off the Water Supply

Shut off the main water valve so that you no longer have water being supplied to your home or business. If you have a well, shut it down. This will prevent contaminated water from entering your system and getting pumped into your home.

How do I find the right valve?

Once you’ve identified the pipe break, look for the water shutoff valve. It will be near the pipe break and marked with a tag or sign. The valve will likely be a lever, knob, or handle that is either on top of the pipe or underneath it.

How long do I have to wait for a SERVPRO technician to arrive?

The sooner you call, the faster a SERVPRO technician can arrive and begin cleaning up the damage. The longer you wait to report a leak, the more damage may happen.

SERVPRO has a 24/7 emergency response team ready to respond to any type of water damage. We will work around your schedule so that we don't cause any further delays in getting your home back to normal.

Can SERVPRO stop secondary damage from happening?

Yes! SERVPRO has the training and expertise to stop secondary damage from happening. Once they arrive on your Santa Monica, CA property, they will begin by assessing the situation and determining what caused the pipe break in order to determine how best to proceed. Once they have determined a plan of action, they will begin removing water from your premises so that you can safely clean up any messes or hazards that may exist in your home or business. After this phase is complete, our technicians will move onto restoring as much of your home or business as possible back to their original state before we arrived. This could mean folding up tarps, drying floors and walls using powerful dehumidifiers and fans, cleaning up debris from ceiling tiles or drywall (if needed), providing an odor removal treatment for stenchy areas like bathrooms where sewage backups often occur—the list goes on!

SERVPRO understands what it takes for you to get back into your house after a pipe break has occurred which is why we offer emergency service calls as well as quick repairs when possible so that we can help minimize the inconvenience caused by these unexpected events. 

If you are experiencing a pipe break in your home, it is important that you take action quickly. There are many steps to follow and SERVPRO of Santa Monica/Venice Beach can help you with all of them! We have extensive experience dealing with a variety of emergency situations, including pipe leaks and other water damage situations. Contact us today!

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