Recent Why SERVPRO Posts

Where Do I Turn for Help with Cleaning a Trauma Scene in Santa Monica?

7/30/2020 (Permalink)

Crime scene tape blocking trauma scene Sometimes traumatic events invade our homes. SERVPRO is equipped and trained to clean and restore your home.

Skill, Care, and Compassion Are Why SERVPRO Is a Professional and Comforting Resource for Santa Monica Residents Coping with Trauma Scene Cleanup

During the grief and confusion suffered after discovering a trauma scene in your Santa Monica home, you need a professional partner upon whom you can depend. Your obligation to arrange for the cleanup after traumatic loss is often a final unexpected blow to an already incredibly stressful situation. The risk of exposure to hazardous substances adds to your angst, why we make responding to these calls a priority.

What Are the Dangers of DIY Trauma Scene Cleanup?

The distress of coping with trauma scene cleanup in Santa Monica can make the next steps feel quite demanding. First responders wrap up their work at the scene and then leave the homeowner to manage the aftermath. As you face the mess and residuals, you might consider cleaning the scene yourself. Experts do not recommend a do-it-yourself approach because of the training and precise protocols needed to handle the cleanup wholly and appropriately, following legal requirements for the hazards involved:

  • Bloodborne pathogens present in human tissues and fluids
  • Crime response chemicals such as pepper spray and teargas
  • Evidence gathering substances like fingerprint power and luminol (reacts with blood traces)
  • Drug residues 
  • Molds and vermin (in hoarding or unattended death scenarios)

How Do Professionals Prepare to Manage Trauma Scene Cleaning?

SERVPRO ensures that the technicians assigned to biohazard cleanup after a trauma event have the specific training and certification required by governmental entities. We provide the EPA-registered products needed to deep clean and disinfect. The technicians seek out the migration of the fluids and other substances into structures and fixtures, including cavities, subfloors, insulation, padding, and carpeting. Then research-based strategies remove the hazards even if hidden.

We take responsibility for providing critically needed trauma scene cleanup seriously, and this is why SERVPRO of Santa Monica / Venice Beach is a valued resource for those in need of it. Call us anytime, day or night at (310) 395-9050 for help with a delicate and challenging situation.

More about Santa Monica.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Santa Monica, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Santa Monica / Venice Beach today at (310) 395-9050 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Can SERVPRO Find, and Remove Water That Has Damaged My Santa Monica Home?

5/11/2020 (Permalink)

A blue 66 road sign, that has the words “Santa Monica 66 End of the Trail” Santa Monica Water Damage Stops Right Here!! Says SERVPRO.

Water Damage in Santa Monica Gets Worse without Professional Mitigation

When your residence in Santa Monica contains a leaking pipe, it is more than just a simple nuisance. This water must go somewhere. It does not just disappear and become a non-problem. Water that escapes a water line seeps into any absorbent materials and slowly evaporates into your home's air.

Excess humidity in your Santa Monica house's interior can exacerbate water damage and help it spread to other areas of your home. Moisture that ends up in your HVAC system can allow microbes to flourish and colonize in other areas of your home and not only in the ductwork. Water vapor can also make it more difficult for systems to achieve the desired effect. While reaching the temperature you set on your thermostat may occur, the way the air feels can significantly differ on your skin. RH relative humidity at below 65% offers a more comfortable interior ambiance.

SERVPRO technicians make sure that each home they work on receives every benefit of their training and experience. We work hard to detect every bit of water that escapes from the leaking water line and get it removed. Wherever it seeped into or condensed on, it is revealed by our water detection equipment. We use infrared imaging cameras to discover slight changes in the temperature of walls and other surfaces, and our pinpoint meters show us how much moisture content any particular structure holds.

When leaks still exist, SERVPRO technicians can repair smaller-scale plumbing issues and save you the added expense of a plumber's visit. When larger ones occur, we have partners who work with us, helping keep your costs more manageable. We handle each home like it was our own – with dedication and the implementation of our expertise. We want to mitigate any water damage and help get it restored to its previous condition, “Like it never even happened.”

Wherever materials sustain water damage, replacements are in order. We remove damaged areas and clean the area up, readying it for restoration work. Discovering microbial infestation occurs at this point in some homes, but we can remediate such problems, saving you the hassle of dealing with another situation. Often, just cleaning the area suffices. Without any water to reactivate the problem, installation of new materials can occur on schedule.

SERVPRO of Santa Monica / Venice Beach regularly serves those in the Ocean Park and Marina Del Rey areas, as well as the majority of West Los Angeles. When water damage threatens your home, and your water bill every month, call us at (310) 395-9050. Our 24-hour service line is available every day of the year.

To find out more about Santa Monica, click here.

Take Time to Understand Commercial Cleaning and Sanitizing Options in Santa Monica

5/6/2020 (Permalink)

Hand with a pink glove wiping a computer monitor with a pink rag Remind employees to wipe down their computers. Rely on SERVPRO to clean your lobby and bathrooms.

What is the Best Method to Disinfect Offices in Santa Monica?

The response to this question is contingent upon whether the office is currently open or closed. A Santa Monica office that is functioning should be frequently cleaned at touch points throughout the day while people are working, and then a deep cleaning at the end of each day. Offices that are closed should have at least one deep cleaning in preparation for reopening. 

Contact SERVPRO Today for Help with Cleaning Services 

SERVPRO technicians have advanced equipment and years of experience in Santa Monica with cleaning the workplace in the presence of pathogenic microbes. SERVPRO is also able to assist your in-house cleaning crew with questions and safety concerns. If you have an employee or two performing cleanings during the work period, you might consider using one of our technicians in a support role.

This downtime for closed businesses is an ideal time to deep clean your building in Santa Monica. The Center for Disease Control continues to release information daily as scientists learn more about the virus and how spreading occurs. The latest information from researchers shows the virus spreads via airborne droplets from coughing. Since a cough spreads as it moves forward through the air, a wide area in an office many require disinfection. Common tactics used include:

Open or closed, it is a good idea to contact SERVPRO of Santa Monica / Venice Beach to see how we may of assistance at (310) 395-9050 

Disclaimer: Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

What Is The Correct Way to Deal With Water Damage in Our West Los Angeles Home?

4/15/2020 (Permalink)

A home on the beach Living on the beach can present you with unique water damage issues. Contact SERVPRO to inspect your home and remediate any damage.

SERVPRO Technicians are Trained on How to Deal With Damage From Many Types of Water Sources

Sunny days and local shops can provide you with a fantastic life, full of non-stop adventure. However, these conditions also present you with water damage issues that expose your home to salt, leading to dangerous, expensive damages that are difficult to repair.

The air alone carries salt and moisture into your West Los Angeles home, causing water damage. Even if a storm surge, severe weather system, or hurricane never enters your area, water damage can occur from other sources. Salt suspended in water is highly reactive, carrying an electrical charge that penetrates a variety of materials.

SERVPRO understands how electrical components exposed to salt cause corrosion in metal, leading to shorts that cause a fire hazard as well. A home flooded by seawater requires special handling, using fresh water to flush electrical systems, followed by a full inspection that determines whether your wiring in your walls, electrical box, appliances, and other devices require replacement.

Never hesitate to call for help, SERVPRO puts expertly trained technicians, advanced equipment, and years of experience to work for you. Often restoring your home, cleaning your contents and furniture in a manner that far exceeds any expectations anyone might have had before work began. 

Performing these repairs yourself may be dangerous, an experienced disaster professional can spot hazards that you may miss and catch repairs that often go unnoticed by others that lead to future problems. The last thing you need is something creeping up on you that you could have avoided.

SERVPRO performs a full inspection of your property, checking all concrete surfaces and the foundation of your home. We check your carpet, paneling, furniture, appliances, drywall, roofing, and floors. Our technicians even check your ventilation system to ensure everything works correctly and provides you with the safe, secure home you deserve.

SERVPRO of Santa Monica / Venice Beach gives customers access to uniformed professional water damage specialists, who respond immediately to minimize your losses. We use the latest cleaning technology, advanced extraction and monitoring equipment to provide you with a fast, effective drying process. (310) 395-9050

For more information regarding West Los Angeles, click here.

Our Appreciation of Safety Considerations Are Why SERVPRO Is the Only Choice for Fire Damage Restoration in Santa Monica

2/6/2020 (Permalink)

A SERVPRO employee standing in front of a home with SERVPRO equipment. Let us show the safety ropes when it comes to your Santa Monica Fire damage.

SERVPRO knows everything, even the safety when it comes to your Santa Monica fire damage.

The heat and smoke of fire are rivaled only by the water used to combat the blaze when it comes to destructive forces in your Santa Monica home. Speed and skill in managing the aftermath of a house fire are essential. Knowledge and experience are the keys to efficient and effective cleanup, why the Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained and hands-on seasoned crews deliver on our pledge to make it “Like it never even happened.”

Safety First as a Best Practice

Safety during Santa Monica fire damage mitigation and remediation is not an afterthought. It is the foundation of every project, and the process of accurately assessing the risks and implementing controls is why engaging the services of a certified fire restoration company is vital.

Identifying Hazards

The definition of a hazard is broad -- anything that may cause harm or pose a threat to life, health, property, or the environment. Expect to discuss your concerns about hazards as no one knows your home better, why SERVPRO Crew Chiefs rely on homeowner observations before inspecting for:

  • Overhead hazards, including partially burned or waterlogged ceilings that could collapse
  • Electrical shock hazards stemming from damaged or wet wiring and boxes
  • Slip, trip, and fall hazards because of wet floors or debris
  • Inadequate lighting hazards

Throughout the project, we also look out for occupant, worker, or bystander safety as we complete tasks, and if the building is open to unauthorized entry.

Implementation of Controls

The answer to hazards is not to walk away, but to manage the circumstances by putting in place controls that keep both occupants and workers safe. Our approach after identifying the hazards is to use care and research-based strategies to obviate their potential undesired effects, why SERVPRO is a fire restoration leader in our region. Possible controls include:

Elimination/Substitution—Can we work around the hazard? Is there an alternative technique that achieves our fire damage objective without putting anyone in harm’s way?

Example: Using submersible pumps to remove the bulk of firefighting water without requiring direct employee operation.

Engineering—Can we reduce exposure to the hazard or remove the hazard through design?

Example: Installing braces to shore up unstable structures.

Administrative—Can we work “smarter” by training technicians to accomplish a task safely? Or can we use preemptive measures or timing to reduce the risk of contact with hazard?

Examples: Obtaining advanced training in hazard management for our workers. Pretreating contaminants with disinfectants or clearing airborne hazards with air scrubbers before sending crews into contained spaces.

Personal Protective Equipment (PPE)—Can clothing or equipment shield our workforce from hazards, including residues and cleaning solutions?

Examples: Using full body or other clothing configurations to cover exposed skin. Splash goggles, helmets, and respirators are essential. Boots and gloves complete the protection.

Our emphasis on safety is why SERVPRO of Santa Monica / Venice Beach is known for keeping everyone’s best interests in mind. Call us at (310) 395-9050 as soon as the fire marshal gives you the approval to move forward.

To learn more about Santa Monica, click here.

Use of Techniques that Limit Costs of Fire Damage Restoration in Santa Monica

1/29/2020 (Permalink)

Chandelier on fire Our professionals have state of the art equipment to clean up and restore your home after a fire.

How Our SERVPRO Team Handles Santa Monica Fire Damage Restoration 

Any incident of fire damage is inconveniencing, but it is the costs that accumulate during the restoration that worsen the situation. When called to a loss site, SERVPRO strives to work fast and also minimize expenses where possible.

Using surface cleaning techniques

The time taken to complete fire damage restoration in Santa Monica can have an impact on the cost involved. Using surface cleaning techniques such as spray and wipe and foam cleaning limits the quantity of cleaning products used, reduces saturation, and quickens the drying process. All these aspects help speed up the process and in one way or another to reduce cost. Our SERVPRO technicians scope the loss site to establish which contents or surfaces we can restore successfully by applying surface cleaning techniques.

Protecting materials during cleaning

Some of the cleaning processes and agents used can damage materials increasing the cost of fire loss. For instance, aggressive agitation or oversaturation of materials can damage them. Our SERVPRO technicians choose cleaning approaches such as absorption, which remove residues from surfaces safely. The use of absorbent powders is one way to remove soils. After applying the powder to a surface, it absorbs residues and soils. Vacuuming helps remove the powder and all the soils. The method is useful in cleaning marble, concrete, brick, upholstery, and even fabrics.

Use of specialized techniques

Some items in the house, such as chandeliers, are not only delicate but also costly. If left caked with soot and other fire residues, cleaning them to satisfaction is challenging. Regular cleaning processes can also ruin their shiny surfaces. Our SERVPRO technicians have access to advanced cleaning equipment such as ultrasonic cleaners, which use sound waves to remove residues from the affected items. The sound waves form and implode millions of tiny bubbles that remove soils without causing physical damages.

Limiting the cost of restoring fire damage is crucial. Call SERVPRO of Santa Monica / Venice Beach at (310) 395-9050 to help. We're Faster To Any Size Disaster.

Want to see more about Santa Monica?

Why Air Filtration Equipment is Necessary for Remediating Fire Damage in Santa Monica

12/4/2019 (Permalink)

Smoke and soot on ceiling and wall Smoke and soot particles become airborne, leading to inhalation. We have the filtration equipment to safely remove these particles from your home.

Air Filtration Equipment for Fire-Damaged Santa Monica Homes

After a fire loss incident in Santa Monica homes, contaminants and debris can circulate throughout the environment. Particles do not immediately settle on surfaces and contents to create soot residues and smoke effects, which can allow for many of these threats to remain in the air inhaled by those working to restore the damages or clean up after the loss. The use of professional restoration services like our SERVPRO team can ensure a safe approach to manage these situations. 

Though there are dozens of tools and machines that play an intricate role in the restoration of fire damage to Santa Monica homes, air filtration and cleaning equipment can help to reduce health hazards and threats as soon as they get deployed. If pollution of the indoor air is too considerable, direct filtration is advisable over the dual-purpose units that can help to limit odors in the affected areas as well. The determination of the best tool for the task gets established during the initial scoping and inspection of the job. 

Filtration Tools 

Removing contaminants in the air that can cause health effects, like carcinogens and soot, begins with the right tools. Direct filtration can help to pull higher volumes of air through stationary units like our air scrubbers and negative air chambers. These machines run this compromised air through HEPA filters inside to grab particles as small as 0.3 microns. 

Dual-Purpose Units 

While it is vital to remove debris and harsh particulates from the environment, it can also be efficient and cost-effective to combine efforts and begin deodorization as well. Hydroxyl generators and ozone machines both can filter out physical particles from the damaged regions, but also neutralize the harsh smoke odors present. 

Clearing the air is one of the priorities of our SERVPRO of Santa Monica / Venice Beach team after a fire loss incident. With how damaging soot can be to the structure and its occupants, we have multiple strategies to filter air and help to gain control of the situation. Give us a call anytime at (310) 395-9050.

More about Santa Monica.

Santa Monica Area Properties, Potential Wildfire Damage, and SERVPRO Help

10/14/2019 (Permalink)

Airborne helicopter dropping water on a smoldering landscape Firefighters from the Air and SERVPRO Restoring Homes in the Santa Monica Area from the Ground Battle Wildfires

Methods and Equipment Used for Wildfire Cleanup in Santa Monica Homes

Due to the prevalence of wildfire damage in Southern California, most recently with the Saddleridge, Sayre, and Senson fires, many homes installed sprinkler systems to get an edge on the fire damage.

The result in Santa Monica homes is that wildfire cleanup often entails the removal of fire debris, smoke damage, and water removal. All of these actions need to occur as fast as possible to stop the set up of mold infestations and structural issues.

Why SERVPRO?

It takes more than shovels and heavy-duty cleaning solutions to clean up damage from wildfires. Professional equipment for extracting water, tools for performing controlled demolition is crucial during the restoration services process. SERVPRO technicians have extensive training handling fire loss and access to numerous types of equipment to assist in the rehabilitation of both the home and contents.

Controlled Demolition is Necessary

When SERVPRO technicians cut away charred sheetrock in the home, it assists with lessening odor and also opens up the house for better airflow. This visual inspection is especially necessary to ensure there are no smoldering embers within the wall cavities and allows for complete drying when water from fire extinguishing efforts is compounding the fire loss cleanup issue.

Pack Out When Needed

On a case by case basis, when the contents of the home run the risk of cross-contamination during mitigation, the technicians may choose to do a pack out. Pack Outs safely removes undamaged items to a secure location until the fire loss cleanup efforts complete. For many possessions, the controlled environment at our facility can also provide advanced cleaning methods to restore items to preloss condition.

Prepping for Rebuilding

After the wildfire cleanup, the property requires prepping for any needed repairs or reconstruction. This makes odor control applications necessary. During the fire, the expanding hot air drives soot into surfaces and even paint. SERVPRO technicians use various methods to neutralize odors, including equipment such as hydroxyl generators or techniques such as applying sealants on the wall to stop any further odors so the repainting of the wall can happen.

SERVPRO of Santa Monica / Venice Beach at (310) 395-9050 stands ready to assist local residents with wildfire cleanup and make the fire loss to the property, "Like it never even happened."

SERVPRO has the Know-How to Remediate Fire Damage in Santa Monica

10/10/2019 (Permalink)

Room with walls covered in soot and debris on the floor We have the equipment and training to remediate the fire damage in your home. Call us today!

Why Vast Experience from SERVPRO Crews Eases Fire Damage Recovery in Santa Monica Homes

Fire razing your Santa Monica home is an unfortunate incident. Although the fire might not consume your entire structure, it can still cause widespread damages. You need to perform a comprehensive clean up and renovation process in affected areas for your home to regain its preloss state. The process might sound straightforward, but in practice, a wide range of issues can hinder progress. Involving a team of experienced professionals like SERVPRO can help address most of the issues.

Staining is one issue that can complicate the restoration process when fire damage affects your Santa Monica home. The problem can affect both contents and building materials. For example, soot deposits on stone surfaces such as marble can lead to discoloration. The appearance of metallic items and finishes also changes if left covered in soot over extended periods because such residues are corrosive. If the fire produces significant amounts of wet smoke, it can stain most of the materials it affects. Our SERVPRO team includes IICRC certified FSRT, fire, and smoke restoration technicians, who use their knowledge to counteract stains in different ways, including:

  • Pre-cleaning stone surfaces removing residues
  • Applying oil on metallic surfaces to prevent corrosion
  • Content move-outs to avoid staining during cleaning
  • Pretesting materials to establish the right cleaning method
  • Establishing Residue Patterns

Cleaning all residues from a fire incident helps restore the preloss state of your home. It is also essential for the elimination of the smoky smell hanging in the air after extinguishing the fire. Residues spread all over the property through smoke movements even when restricting the fire to a small area. Unique issues such as ionization or magnetization can leave unusual debris patterns such as heavy concentration on synthetic materials. Our SERVPRO technicians trace smoke movements starting close to the seat of the fire then focus on unusual locations such as closets where cooler temperatures lead to soot accumulation. Establishing residue patterns helps us choose the right response, including cleaning with detergents, agitation, and controlled demolition to remove unsalvageable materials.

Responding to fire damage is rarely an easy process. Call SERVPRO of Santa Monica / Venice Beach at (310) 395-9050 to help. Our resources and experience help deal with the loss, "Like it never even happened."

More about Santa Monica.

Satisfied Santa Monica Property Owners with SERVPRO Restoration Solutions

7/1/2019 (Permalink)

SERVPRO Says All Santa Monica Households Should Have a Fire Extinguisher Handy--Then Call Us for Restoration

Experience and Compassion are Why SERVPRO Earns High Marks from Santa Monica Customers

Suffering a water, fire, mold, or storm disaster can be a low point in the lives of our Santa Monica customers. No one can prepare for the upheaval, worry, cost, and feelings of helplessness that follow a significant loss after an accident or emergency puts your property in harm's way. Working with a reliable mitigation and remediation company goes a long way toward reducing the stress stricken homeowners endure.

Water Damage 

The need for Santa Monica water removal arrives at the most inconvenient times. A phone call takes you away from a filling sink that overflows down the hall to the stairs. The grumbling water heater finally gives up the ghost -- and 50 gallons of sediment-filled liquid fills your utility room while you are at work. Automatic sprinkler systems seem like a time and money saver until they malfunction and run all night and seep mucky water through cracks in your foundation.

When you call SERVPRO for water extraction, do it with the assurance that we have your back. Providing premium water damage management is one of the foundations of our company’s mission, and we strive to exceed your expectations when we take on your project. Expect a speedy response to your call because we know the longer water has to soak into the structural components and contents of your home the more damage that results.

Each water removal job SERVPRO undertakes has a customized workflow developed in response to the individual circumstances at the customer’s residence. We arrive with an Institute of Inspection, Cleaning and Reconstruction Certification (IICRC)- crew, certified in multiple specialties to deliver restoration best practices across every task we complete. Powerful, commercial-grade pumps and water extractors are at the ready in our well-stock vehicles. To finish the remediation, the same vehicles hold the air movers, heaters, and dehumidifiers that bring moisture levels in building materials back to normal readings.

Fire Damage 

When an overturned pot or unattended candle causes fire damage in Santa Monica that has the potential to race throughout all spaces in your home, your priority is the safety of loved ones and pets. Returning to your house after the firefighters release the property can be a total upending of your expectations of comfort and enjoyment in what was your safe place. Surfaces, furnishings, and personal effects are almost unrecognizable, and you and your family suffer from feelings of despair and enormous loss.

Our SERVPRO family grieves with yours because the first viewing of fire devastation never grows old. Without missing a beat, however, our experienced crew chief begins assessing the situation and mapping out a plan to make sooty, wet chaos “Like it never even happened.” Each crew member jumps to assigned tasks, all the tools, products, and equipment needed with us and ready to battle back.

The tasks common to fire damage mitigation and remediation as performed by our SERVPRO team include the following:

  • Water containment, removal, and disposal following local regulations
  • Burned debris assessment and removal
  • Deep cleaning of charred surfaces with an emphasis on restoring stable surfaces if possible
  • Evaluation of soot characteristics on different surfaces and spaces
  • Ashy soot from hot-burning paper and wood
  • Thick, dark soot that sticks to surfaces from electrical fires and slow smoldering fabrics and padding
  • Protein-based soot from food and grease that adheres like a varnish
  • Matching of the varying soots to appropriate cleaning products, tools, and techniques
  • Loose, ashy soot -- cleared with dry sponges, brushed and HEPA-filtered vacuums
  • Sticky, thickly deposited soot -- cleaning products with wetting agents and surfactants to loosen the bond and agitation to clear the soot away
  • Protein-based soot -- abrasive tools or cleaning products to dislodge and solvents in challenging applications
  • Deodorization after cleaning completes, including the use of special equipment like thermal foggers, hydroxyl generators, and ozone machines


Mold Remediation

Mold remediation in Santa Monica reflects the reputable restoration industry’s best practices. Mold spores can never be eliminated, and any company that promises to achieve zero mold spore levels is suspect. Our goal is to remove current mold infestations, use appropriate products to minimize the return of mold colonies and work with our customers to find the sources of moisture responsible for mold growth and arrange for necessary repairs.

SERVPRO crews use a protocol developed by the Environmental Protection Agency (EPA) to locate, contain, and remove mold and materials it infiltrated. The workspace is partitioned off with durable barriers to prevent the spread of moldy material. We create a seal using negative pressure air scrubbing technology, venting the contaminated atmosphere in the moldy space through filters and then to the outside. Remediators wear personal protective equipment (PPE) for safety and to avoid tracking moldy residues through your home.

Mold responds well to mechanical removal -- scrapers and brushes. We vacuum after removal to get all particles using HEPA-filtered machines. Porous material can regain functionality after innovative techniques like soda blasting that deactivates and removes hyphae from structural components. After the visible is cleared EPA-registered antimicrobials treat surfaces. Antimicrobial paint-like sealants also might be appropriate to prepare surfaces for restoration.

Storm Damage

Flooding, roofing and siding fails, and broken windows and doors are all on the menu when Santa Monica residents experience storm damage. Heavy rains, winds, and storm surge are the enemy, but our crews are ready to stand with you against the unwanted invasion.

Adding additional destructive elements to storm-related flooding along a coastline are the dissolved minerals and salts contained in a storm surge. As SERVPRO responds to your home’s need for water removal and drying, we also evaluate the necessity of fresh water flushing to prevent defibration of wood and other cellulose-based building materials.

We also provide pre-storm water-related mitigation services when faced with diminished integrity of your home. SERVPRO offers board up and tarping when your roof, windows, siding, and other exterior elements suffer damage. In the aftermath of a severe storm, it is comforting to know that our team, from owners and managers to technicians and office specialists, are dedicated to customer needs and satisfaction. Caring, compassion, and security are guiding principles we follow at this challenging time in your life.

Feel confident that SERVPRO of Santa Monica / Venice Beach is on your team as we guide you from catastrophic conditions to “Like it never even happened.” Call for backup at (310) 395-9050.

The World Famous Pier

Take Mold Damage Seriously in Los Angeles

3/19/2019 (Permalink)

If you discover mold in your home, call SERVPRO to properly remediate the damage.

SERVPRO provides expert mold remediation services

Although you need not panic when you notice mold in your Los Angeles property, take the time to have an expert inspect the area and provide recommendations. Often if a homeowner tries to respond to mold damage with a DIY treatment, the problem becomes bigger and harder to resolve. Our mold remediation team is well trained in the industry’s preferred and proven approach.

Mold damage begins as a minor irritation in your Los Angeles home. You buy an over the counter mold spray or use a homemade concoction like diluted bleach, hoping that manages the situation. Unfortunately, the mold seems to come back repeatedly and you are now unsure how to proceed. Reach out to our team of mold remediation specialists for a solution that works.

Mold spores are constantly in our environment, both inside and out. This is why you cannot trust a mold removal company that assures you their services rid you of mold permanently. SERVPRO stresses we provide mold remediation, a process whereby we remove colonies currently in your home as a first step. The second and more important step is our promise to find the moisture that encouraged the mold growth initially. When we locate the water source, we help you eliminate that, greatly minimizing the chance that mold will grow in your home again in the future.

The Environmental Protection Agency (EPA) outlines our mold remediation procedure. Moldy areas are contained to prevent the spread of spores and debris to other areas of your home. We sometimes use physical barriers, like plastic sheeting. A more advanced technique involves using an air scrubber, a device that uses negative pressure to keep the mold in one place and filters the air as our technicians work. After appropriate containment, the mold and any porous material it infests is removed and disposed of according to local codes. A professional antimicrobial treatment limits the chance of regrowth.

Moisture control is the EPA’s final step, as it is ours. Ironically, when you try to knock out mold damage with a bleach solution you feed the mold as the mixture you use is over 90 percent water. All it does is lighten the mold’s stain, and then provides the nourishment for the damage to return and perhaps increase.

Take mold remediation seriously by contacting SERVPRO of Santa Monica / Venice Beach. One call to (310) 395-9050 results in an experienced mold abatement team assessing and solving the problem, including arranging for elimination of the water source.

Visit https://www.lacity.org/ for more information about Los Angeles, California.

Call Us For Professional Water Removal In Your Los Angeles Condo

3/13/2019 (Permalink)

Our experts respond quickly to your call and we are available 24/7. We have equipment such as rolling extractors that can restore your carpets.

Carpet Water Removal for West Los Angeles Condos

While something always seems to be getting constructed or remodeled throughout bustling West Los Angeles, your condo might not be one of these residences getting upgraded. As indoor plumbing ages, stress on the pipes and rust can weaken connections, elbows, and joints to create vulnerabilities over time. A small burst of air through the lines or fluctuation in the pressure of the pipes can open up these points, causing considerable water loss that continues until the water supply can get shut down.

While there are many potential areas of your West Los Angeles condo that can become adversely affected by water damage from the pooling water, your carpets can absorb much of this damage quickly, requiring professional water removal services to overcome. When a disaster like this strikes, you need a team like our SERVPRO professionals that can respond right away to the emergency with the equipment that can help.

Carpets already have a natural magnetism to collect dust, dirt, and debris from the foot traffic they receive regularly. When you combine this sediment with over saturation from the water damage incident, carpeting throughout your condo can quickly become irreparably damaged and need removal. Our experts can arrive with the tools to not only remove the water from these affected areas but also thoroughly clean them as well for a professional and polished finish.

We have weighted rolling extractors that can force moisture out of the fibers and subflooring of carpeted areas of your home to allow our high-velocity air movers to be effective at removing lingering moisture. With the right response, our drying efforts can ensure that this flooring does not need to get replaced.

We also have premier cleaning services for these affected areas of your condo including our pre-rinse conditioning, steam cleaning, and dry-cleaning approaches. All of these cleaning services penetrate to the base of the material to break sediment loose and bring back vibrancy and improved feel to the fibers.

While there are often many steps to recovering your property after a water loss incident, protecting existing material is a top priority of ours. Let our SERVPRO of Santa Monica / Venice Beach rapid response team get to work quickly for you by calling (310) 395-9050.

"Unleash the Power Within", come hear Tony Robbins click here for more details.

The Worst Flooding Mistakes in West Los Angeles and What They Will Cost You

1/6/2019 (Permalink)

When flooding has affected your home, time is of the essence in order to prevent mold from setting in. Contact SERVPRO immediately for services.

Falling Trees Can Allow Flooding in Your West Los Angeles Home

Storms can cause a lot of troublesome effects for your West Los Angeles home. These high-powered systems can carry the capability of damaging your roof, removing siding from your home, or even uprooting trees or breaking their limbs. With direct impact from a weighty limb from a tree, or an entire tree falling against your home, the structural elements could buckle and break, causing an avenue for water penetration throughout the storm.

While the initial damage to your home might be bad enough to contend with, the potential West Los Angeles flood damages that could occur in your residence requires you to react quickly and secure the appropriate restoration company. Our SERVPRO team can help you through all aspects of this traumatic experience, from mitigating the loss from the flood damages to rebuilding your damaged exterior.

Our technicians can quickly assess the full measure of the damage that your property has sustained and the appropriate steps required to restore it entirely. Our estimator can determine not only the cost of the restoration but also catalog damages to your home and its contents to provide the appropriate information to your insurance provider should you decide to file a claim.

With our building services, our SERVPRO team can make the entire restoration process as efficient and streamlined as possible. We have licensed residential and commercial contractors in our franchise that can work alongside our restoration technicians to ensure that your home gets returned to you promptly. This comprehensive approach is critical to minimizing our impact in your life and reducing the cost of the work to get done by removing the need to subcontract rebuilding and reconstruction requirements.

Flood damages can spread quickly throughout your home once a storm has damaged the exterior of the house. Our SERVPRO of Santa Monica / Venice Beach water restoration technicians and specialists can respond quickly to the situation to begin preserving your property and returning it to preloss conditions fast. Give us a call whenever you need us at (310) 395-9050.


Click here for more information about West Los Angeles.

Did You Know That SERVPRO is IICRC Certified for Water Damage Remediation in Santa Monica?

12/30/2018 (Permalink)

When water trickles into your living area, finding the cause is key to remediation. Contact SERVPRO to investigate and remediate water damage.

Choosing the Right Water Removal Team in Santa Monica

Where there is standing water, there is the risk of extensive property damage to both structure and possessions. The need to rectify an issue like this quickly can lead homeowners to rush their decision in choosing a restoration specialist. As experienced professionals who complete hundreds of cleanup operations each year, we feel in the right place to offer advice on how to choose the right service.

Homeowners that need water removal in Santa Monica should look to local services. These reduce call out times which are essential to mitigating the losses associated with water damage. Water can damage wallpaper, paintwork, furniture as well as sheetrock inside the wall cavity. Local services like SERVPRO offer a shortened call out time because we use technicians that live and work in the local area.

A comprehensive cleanup service requires expertise. The second thing you should look for in your restoration provider is qualifications. Removal of water using pumps or extraction units is a relatively simple task. However, learning how to mitigate secondary damages like mold or mildew growth as well as ensuring all elements of the structure are appropriately dried requires training. SERVPRO technicians hold IICRC certificates in a range of areas including applied structural drying, odor control, and mold assessment & remediation.

Equipment is just as necessary as expertise when it comes to completing a thorough job. SERVPRO uses its national resources to supply our technicians with the latest technology. It is a considerable investment but one that we choose to make to ensure our work remains at the highest possible standard.

In water removal, being able to access crevices beneath floorboards or inside wall cavities is essential. We use injectidry systems that use injectors to blast hot air inside your walls. This equipment is effective at drying sheetrock that may otherwise have to be discarded. The deployment of drying mats can help to draw moisture from beneath hardwood surfaces without needing to pull up floorboards.

Our investment in the best equipment, as well as investment in the best training for our technicians, is why we are a premier provider of water cleanup. Contact SERVPRO of Santa Monica / Venice Beach at (310) 395-9050 to arrange a service.
 
Click here for more about Santa Monica.